1. Do you offer wholesale pricing?
Yes, we specialize in wholesale production for retailers, distributors, and brands. Please contact us for a wholesale price list and MOQ details.
2. Can I customize the pop-up card design?
Absolutely. We offer custom design services including personalized artwork, logos, colors, and packaging. Share your idea or reference image – our team will bring it to life.
3. What is your minimum order quantity (MOQ)?
Our standard MOQ is 100 pcs per design, but we’re flexible for small trial orders or samples for new clients.
4. What kind of paper do you use?
We use high-quality paper such as Kishu 204gsm/ Italy/ Korea papers, ideal for laser cutting and sturdy 3D construction. Other paper types can be used upon request.
5. What is your production lead time?
Lead time is typically 2–4 weeks, depending on order size and design complexity. We will confirm the schedule once artwork and details are finalized.
6. Do you ship internationally?
Yes, we ship worldwide via trusted carriers. We can work with your shipping agent or provide a quote including freight costs (FOB, CIF, DDP options available).
7. Can I request a sample?
Yes, we can send physical samples of existing designs or prototypes for custom orders. Sample fees may apply depending on request.
8. What are your payment terms?
For new clients: 50% deposit, 50% before shipping.
Long-term partners may request adjusted terms.
9. Can you add my logo or brand to the card or packaging?
Yes – we offer private label and OEM services, including logo printing, branded sleeves, tags, or custom envelopes.
10. Do the cards come with envelopes?
Yes, all of our pop-up cards include a matching envelope and a poly bag by default.
We offer standard white envelopes, but you can also request custom colors, printed designs, or branded envelopes (MOQ applies).
11. How are the cards packaged for shipping?
Each card is individually packed in a plastic sleeve (OPP bag) along with its envelope to prevent damage or dust.
For bulk orders:
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Cards are sorted by design
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Packed flat in sturdy cartons with separators
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Protective layers and moisture-resistant materials included
We follow export-grade packaging standards to ensure your products arrive safely, even for long-distance shipping.
