At Viet-Craft, we welcome partnerships with retailers, distributors, and brands around the world. Please review our wholesale policy below for details on pricing, ordering, customization, and logistics.
🔹 1. Minimum Order Quantity (MOQ)
Standard MOQ: 100 pcs per design
For custom orders: MOQ may vary depending on complexity and packaging
Small trial orders are accepted for new customers
🔹 2. Pricing
Wholesale prices are quoted in USD
Prices vary based on quantity, design complexity, and packaging
A formal quotation will be sent after receiving your order details
🔹 3. Sample Policy
We provide samples of existing designs at a nominal fee (refundable upon order)
Custom sample prototypes may incur additional design/setup charges
Sample lead time: 5–10 business days
🔹 4. Customization
We offer full customization options including:
Your own artwork or branding
Logo printing and private label packaging
New 3D pop-up structures based on your ideas
Custom design fee may apply depending on complexity. All custom work will be confirmed with 3D mockups before production.
🔹 5. Production Lead Time
Lead time: 2–4 weeks for standard orders
Custom orders: 3–6 weeks depending on design and volume
We will confirm delivery schedule after final approval
🔹 6. Packaging
Each card includes a matching envelope and is packed in a clear OPP sleeve
Bulk orders are packed flat in sturdy export-grade cartons
Custom packaging (e.g. printed sleeves, branded boxes) is available upon request
🔹 7. Shipping & Delivery
We ship worldwide via UPS, DHL, FedEx, or ocean freight
Shipping terms: EXW, FOB, CIF, or DDP
Buyers may use their own freight forwarder if preferred
Tracking information will be provided once goods are dispatched
🔹 8. Payment Terms
New clients: 50% deposit, 50% before shipment
Accepted payment methods: Bank transfer (USD), Wise, or PayPal (fees may apply)
Flexible terms available for long-term partners
🔹 9. Returns & Claims
Due to the handmade nature of our products, minor variations may occur
Claims for damaged goods must be made within 7 days of receipt, with photo evidence